What our Customers say...

Testimonials

I don't know what I would do without SERVPRO of Saginaw. Your services are just so great. Your team is so committed to customer satisfaction and it really shows. I used to have atrocious mold damage in my bedroom but now it's totally fixed. Thank you SERVPRO. I'll be recommending you to my friends.

What a terrific job SERVPRO of Saginaw! I can’t praise them enough for their efforts! They also knew how to treat, remove, and safely handle the mold problem. A lot of people think they can get rid of the mold themselves, but it’s not easy to do. Sometimes you can’t even see it. Call these guys! They do the job right!

A space heater turned over in my bedroom. The carpet and sheetrock were completely ruined. I am shocked at well it looks today and I really appreciate being able to stay in my home during the process. Thanks SERVPRO of Saginaw.

Thank you SERVPRO of Saginaw guys! I never expect to have water damage again (does anyone?), but it makes me feel better to know there are professionals out there I can trust if it does happen. Great Job!

After a fire, these were definitely the guys to hire. From clean up and securing the premises to demolition and rebuilding, they’ve done top quality work every step of the way. Thanks SERVPRO!

A fire was a devastating experience that I don’t wish on anyone. If it happens to you, SERVPRO of Saginaw is the company to call.

I was very happy with SERVPRO’s work. They were exactly what a service company should be. Thank you SERVPRO.

I recently bought a restaurant that had been shut down for a while and was hoping to get it opened back up. However, the major problem with getting my health permits approved was some mold damage in the refrigerator, freezer, and dishwasher area. One call to SERVPRO of Saginaw and they were able to get it all completed in a matter of hours. What an awesome team. Great job SERVPRO.

This company is so AWESOME !! My old carpets look fabulous, better then anything I could have hoped for . The young man who came was so very professional and one could tell he loved his job and was proud of the company he worked for. Highly recommend to everyone as a company with good old fashion work ethics and a product I am proud to show off.

Your company SERVPRO of Saginaw is super! The people you sent out after I called were better than expected. Having someone who answers your phone calls and can actually tell me what to expect and it be true was the icing on the cake, though. That lady needs a raise!

Call these guys and you will not be disappointed!!!! Awesome work & staff!

This crew was very courteous. They took the time to put everything back to the existing state.

Lori was wonderful to work with. Highly recommend her- A+.

I have have heard positive reviews from a number my customers regarding SERVPRO’s communication during the August rainstorms and flooding. SERVPRO kept in contact with homeowners about their response time and if anything changed in the schedule, SERVPRO let everyone know. One of your competitors was making promises about response time and not following through or communicating with customers, so this meant a lot to our agents during such a stressful event.

SERVPRO is it great professional company. They have cleaned up Arrowwood Elementary in Saginaw Township twice in the last 18 months when we have flooded out due to heavy rains. They are professional and do a fantastic job. I commend them for all their hard work.

They were very professional and did not waste any time completing their job - very satisfied with their work. [SERVPRO] got us up and running so we could be open the weekend of Car Fest...which is a busy one for us.

I just wanted to say thank you to your team for taking such good care of one of my co-workers. Chad C, a manager at one of the stores I support had a very bad skunk problem and the account manager for SERVPRO has been an absolute pleasure to work with and has gone above and beyond to take care of him. Just thought I would let you know so you can give kudos to the account manager that has been taking care of him. Thank you again!!

I've had several close friends/family/co-workers that used you and your team and everyone has been more than happy.

I had a tree come through my roof and SERVPRO called right away and came out the same day to tear my whole bedroom apart and cover my roof. Brandon was a great project manager and even made it fun when you are nothing but frustrated with the situation. I love the way my house has turned out, they did a GREAT job!! I highly recommend them!!!

My basement flooded during the June storms that recently hit Mid Michigan hard. Shandon from SERVPRO was wonderful to work with. He was honest, courteous and did a great job. I had my floors,ceilings and vents treated for mold. I would highly recommend this company , as they also value the art of customer service. 

What a fantastic team! The extensive water damage to our building overwhelmed us until SERVPRO showed up. Your signs say "Fire & Water - Cleanup & Restoration" - you should add "professional and emotional" restoration as well. Wouldn't have made it through last week without you. Thank you from Riverfront Medical Realty.

Sheldon (Miller) and Steven (Zotos) are top notch workers and great people in general. They treated both us and our home with the utmost respect. They were extremely polite, very hard working and very thorough. I will not hesitate to recommend them to everyone I know. We have (recently) had many contractors working on our home, and they are the best of the best!

As usual, SERVPRO went above and beyond to be professional.... Thanks again for your attention to detail. I hope that we never need these types of services again - but if we do - we will be absolutely sure to call your company. We also highly recommend your firm to anyone who inquires!

What a wonderful crew! Could not believe how quickly and efficiently the job was done.

Office staff was very helpful and friendly. I was always able to promptly get a hold of staff. Prompt service, especially on the day of disaster. Restoration work started the day after I Okayed the go a head. Thank you for taking such good care of us.

You and your company have lived up to your company slogan: "Like it never even happened"! Our Condo is back to its beautiful state and it was all done under challenging circumstances. We know it was not easy for all of you and therefore,we appreciate your accomplishments all the more.

From beginning to end the SERVPRO staff was professional, thoughtful, careful, helpful and above all considerate. The water specialists, the floor removal crew, the furniture movers, the floor replacement crew, the condo cleaners and the vent cleaning crew, were all coordinated perfectly to meet our important deadline.

This crew was very courteous. They took the time to put everything back to the existing state.

Best service ever. Great job Dale and team. Dogs say 2 paws up!

Lori was wonderful to work with. Highly recommend her- A+.

The ceiling repair was excellent, the crew worked cleanly, the “boss"? Scott was helpful and workers friendly.

Your team was very professional, courteous and helpful during this difficult time. I appreciate all of them and all the work they did. Exceptionally nice and informative. They are all assets to your company.

Their performance surpassed my expectations big time.

Should we ever need restoration services [again]. SERVPRO of Saginaw will be our #1 choice because of the kindness of your staff, as well as the quality of work that you do.

Thank you for the courteous and friendly services ~went above my expectations ~very hard working employees!

The team arrived in 30 minutes after our call, and had the water removed and the basement drying that night (Friday!)—Very professional and helpful on every step.

"Without exception, everyone I've had contact with from SERVPRO has been extremely professional, courteous, and have had our company's best interest as their highest priority. I'm glad I called SERVPRO and would absolutely recommend them to others with similar needs."

"Guys showed up within 15 minutes from placing the call. EXTREMELY SATISFIED with both Bob and Jonathan...Polite and professional."

"Dale (project manager) was incredible. What a wonderful young man who came with a small army of subcontractors that were helpful, courteous, and polite. I would recommend every one who came into my home for future work to my family, friends, and church members. SERVPRO is a great company that employs great people...Thank you for all your help."

I have have heard positive reviews from a number my customers regarding SERVPRO’s communication during the August rainstorms and flooding. SERVPRO kept in contact with homeowners about their response time and if anything changed in the schedule, SERVPRO let everyone know. One of your competitors was making promises about response time and not following through or communicating with customers, so this meant a lot to our agents during such a stressful event.

I've been in property management for 28 years and your guys are the best I've worked with. Bob [your Water Mitigation Manager] is just the best.

You already have a wonderful team. I loved them all.

I will continue to recommend SERVPRO.

You have two very good guys working for you!

I don't know how SERVPRO could improve--they were so efficient and did very well.

I think the staff was very friendly and [I] was impressed that they introduced themselves when they got here. Overall, I was happy with the service and professionalism.

SERVPRO is it great professional company. They have cleaned up Arrowwood Elementary in Saginaw Township twice in the last 18 months when we have flooded out due to heavy rains. They are professional and do a fantastic job. I commend them for all their hard work.

Dale handled the restoration of my family home with excellence. I remember how sad I was to see all I owned in a complete disastrous state. All my concerns were addressed...The most comforting part was each step was explained and resulted in removed stress along the way. He kept me informed on every detail, large or small.... I appreciate all the work that Dale and the SERVPRO team did in making this experience an enjoyable one, despite all that took place.

I'm impressed with what excellent, caring workers your company hires. I'm glad I called you.

Jared is awesome! Thank you all for all you did. You guys do a great job. I would recommend you to everyone, but I hope I don't have to.

They were very professional and did not waste any time completing their job - very satisfied with their work. [SERVPRO] got us up and running so we could be open the weekend of Car Fest...which is a busy one for us.

You were all great, even above my expectations. It made me more at ease with my loss.

As usual, SERVPRO went above and beyond to be professional.... Thanks again for your attention to detail. I hope that we never need these types of services again - but if we do - we will be absolutely sure to call your company. We also highly recommend your firm to anyone who inquires!