What our Customers say...


Sheldon (Miller) and Steven (Zotos) are top notch workers and great people in general. They treated both us and our home with the utmost respect. They were extremely polite, very hard working and very thorough. I will not hesitate to recommend them to everyone I know. We have (recently) had many contractors working on our home, and they are the best of the best!

What a wonderful crew! Could not believe how quickly and efficiently the job was done.

Office staff was very helpful and friendly. I was always able to promptly get a hold of staff. Prompt service, especially on the day of disaster. Restoration work started the day after I Okayed the go a head. Thank you for taking such good care of us.

You and your company have lived up to your company slogan: "Like it never even happened"! Our Condo is back to its beautiful state and it was all done under challenging circumstances. We know it was not easy for all of you and therefore,we appreciate your accomplishments all the more.

From beginning to end the SERVPRO staff was professional, thoughtful, careful, helpful and above all considerate. The water specialists, the floor removal crew, the furniture movers, the floor replacement crew, the condo cleaners and the vent cleaning crew, were all coordinated perfectly to meet our important deadline.

This crew was very courteous. They took the time to put everything back to the existing state.

Best service ever. Great job Dale and team. Dogs say 2 paws up!

Lori was wonderful to work with. Highly recommend her- A+.

The ceiling repair was excellent, the crew worked cleanly, the “boss"? Scott was helpful and workers friendly.

Your team was very professional, courteous and helpful during this difficult time. I appreciate all of them and all the work they did. Exceptionally nice and informative. They are all assets to your company.

Their performance surpassed my expectations big time.

Should we ever need restoration services [again]. SERVPRO of Saginaw will be our #1 choice because of the kindness of your staff, as well as the quality of work that you do.

Thank you for the courteous and friendly services ~went above my expectations ~very hard working employees!

The team arrived in 30 minutes after our call, and had the water removed and the basement drying that night (Friday!)—Very professional and helpful on every step.

"Without exception, everyone I've had contact with from SERVPRO has been extremely professional, courteous, and have had our company's best interest as their highest priority. I'm glad I called SERVPRO and would absolutely recommend them to others with similar needs."

"Guys showed up within 15 minutes from placing the call. EXTREMELY SATISFIED with both Bob and Jonathan...Polite and professional."

"Dale (project manager) was incredible. What a wonderful young man who came with a small army of subcontractors that were helpful, courteous, and polite. I would recommend every one who came into my home for future work to my family, friends, and church members. SERVPRO is a great company that employs great people...Thank you for all your help."

I have have heard positive reviews from a number my customers regarding SERVPRO’s communication during the August rainstorms and flooding. SERVPRO kept in contact with homeowners about their response time and if anything changed in the schedule, SERVPRO let everyone know. One of your competitors was making promises about response time and not following through or communicating with customers, so this meant a lot to our agents during such a stressful event.

I've been in property management for 28 years and your guys are the best I've worked with. Bob [your Water Mitigation Manager] is just the best.

You already have a wonderful team. I loved them all.

I will continue to recommend SERVPRO.

You have two very good guys working for you!

I don't know how SERVPRO could improve--they were so efficient and did very well.

I think the staff was very friendly and [I] was impressed that they introduced themselves when they got here. Overall, I was happy with the service and professionalism.

SERVPRO is it great professional company. They have cleaned up Arrowwood Elementary in Saginaw Township twice in the last 18 months when we have flooded out due to heavy rains. They are professional and do a fantastic job. I commend them for all their hard work.

Dale handled the restoration of my family home with excellence. I remember how sad I was to see all I owned in a complete disastrous state. All my concerns were addressed...The most comforting part was each step was explained and resulted in removed stress along the way. He kept me informed on every detail, large or small.... I appreciate all the work that Dale and the SERVPRO team did in making this experience an enjoyable one, despite all that took place.

I'm impressed with what excellent, caring workers your company hires. I'm glad I called you.

Jared is awesome! Thank you all for all you did. You guys do a great job. I would recommend you to everyone, but I hope I don't have to.

They were very professional and did not waste any time completing their job - very satisfied with their work. [SERVPRO] got us up and running so we could be open the weekend of Car Fest...which is a busy one for us.

You were all great, even above my expectations. It made me more at ease with my loss.

As usual, SERVPRO went above and beyond to be professional.... Thanks again for your attention to detail. I hope that we never need these types of services again - but if we do - we will be absolutely sure to call your company. We also highly recommend your firm to anyone who inquires!